SHINE values & culture
Looking for a career where you can help make communities SHINE?
At MCS, we love what we do! We help keep communities safe and beautiful by providing facilities maintenance and security for residential and commercial buildings.
Together We SHINE
OUR VALUES
What it means to SHINE
We care passionately about our company values, spelled out as SHINE: Service, Hustle, Integrity, Nurture, and Excellence. These words aren’t just something we display on a poster. SHINE is at the core of everything we do for customers, service partners, and teammates.
SERVICE
We serve our teammates, customers, communities, and shareholders.
HUSTLE
We are responsive, resilient, move quickly, and get things done.
INTEGRITY
We hold ourselves accountable and we do the right thing.
NURTURE
We commit our time and resources to helping our teammates, customers, and communities grow,
EXCELLENCE
We are relentless in our pursuit to be the best.
SHINE Winners
Each month we recognize outstanding employees who demonstrate our core values, honoring them with our SHINE awards. Thank you to these winners who are making communities SHINE.
Each month we recognize outstanding employees who demonstrate our core values, honoring them with our SHINE awards. Thank you to these winners who are making communities SHINE.
BRENDA ADEMA,
Asset Preservation Coordinator 3
SHINE VALUE: NURTURE
At the Dallas Collaboration Day, one of our employees began to feel ill after donating blood for the blood drive. Brenda quickly came to the aid of her co-worker, providing water and ice, towels, and plenty of comfort and care. Brenda stayed by her co-worker’s side for more than an hour until the employee’s family member arrived to take her home. Brenda provided calm, patient support and was unwavering in her desire to provide a nurturing and supportive environment for her co-worker. At the end of the day, Brenda brushed off any “thanks” and appreciation, and said she was happy to be able to help her co-worker through a difficult time. We so appreciate Brenda’s servant’s heart. Big thanks to Brenda for quickly stepping-in to nurture a co-worker who was having a difficult time.
EMMA WALTERS,
Supervisor Team Operations
SHINE VALUE: EXCELLENCE
Emma Walters should be recognized for Excellence. Planet Home Lending awarded all of their registrations to MCS last year. Historically, one of our competitors held this process. Emma and the team on-boarded PHL’s registration inventory in May2023 without a hitch.
Since onboarding, recurring calls have been scaled back because the process is working so well.
PHL, like most of our clients, has a monthly call with their QC/Compliance department to discuss audit results. In their most recent meeting, the audit group informed them they are going to stop auditing registrations due to the lack of findings! They do not believe it’s worth their time.
Carrie from PHL said something like this has never happened.
She also said, “This proves that moving registrations to MCS was the right move! Emma is great. She and the MCS team made the transition much easier than we expected. Kudos to Emma, her leadership of the team, and the registration team.”
Among other things, Emma has also recently led the charge for successful on-boarding of the US Bank as a registration client this month. She exemplifies excellence with her relentless pursuit to be better every day.
JAMES GOLEC,
Junior Network Administrator
SHINE VALUE: NURTURE
As our Junior Network Administrator, James exemplified the SHINE value of nurture through his positive and helpful approach to employees during the transition to the new email mcs360.com email domain, ringcentral, and Microsoft teams.
He consistently helped employees with a patient, understanding, positive and helpful attitude. James’s responsiveness ensures our employees remains connected, supported and positive about the transition.
His efforts to assist and educate others highlight his commitment to nurturing our team’s growth, making him an outstanding candidate for this recognition.
The MCS Community
At MCS, our secret weapon is the amazing culture we’ve created. We know that the best candidates can be incredibly choosey today and are seeking more than just a paycheck. Employees want to work for a brand they are proud of and can believe in. More than ever, employees are looking for a company that matches their belief system with a job that allows them to have a little fun along the way. MCS is a fast-growing, dynamic brand with a sincere commitment to the communities we serve.
Our Company Values S.H.I.N.E.
We care passionately about our company values, spelled out as SHINE: Service, Hustle, Integrity, Nurture, and Excellence. These words aren’t just something we display on a poster. SHINE is at the core of everything we do for customers, service partners, and teammates.
MCS Helps Make our Communities SHINE
We are always focused on Making Communities SHINE. And we love having the opportunity to serve hands-on in the communities where we live.
