Property Preservation ManagEment
MCS works with servicers throughout the United States and its territories to ensure the properties they are responsible for are preserved and maintained in a manner that complies with the regulatory guidelines for the loan type as well as any code compliance legislation for the area. We work with our vendors to secure the property, remove any debris, conduct regular lawn maintenance and winterize when necessary. We share a common goal of getting a property into conveyance condition.
Standard Preservation Services
Conveyance Condition Management
MCS ensures that all work required by the regulatory guidelines for each loan type is complete and that the property is in conveyance condition. If any work is needed to bring the property into conveyance condition and can be completed per the published investor guidelines, the services will be completed in conjunction with this work order. If the work cannot be completed per the published investor guidelines, an estimate will be provided to bring the property into conveyance condition.
Debris Removal
This property preservation service authorizes MCS to remove interior, exterior and/or hazardous debris at each property based on client requirements and/or the investor specifications for each loan type.
Lawn Maintenance
MCS performs the necessary lawn maintenance to maintain the property’s appearance, prevent further degradation to the grounds and relieve the property of any existing or potential violation of local ordinance. Lawn maintenance includes mowing, weeding, edge trimming, sweeping of all paved areas (sidewalks, driveways, patios, etc.) and removal of all lawn clippings, related cuttings and incidental debris.
MCS also provides an automatic grass cut program, where we maintain the grounds at the property according to the applicable investor guidelines for each loan type. We continue maintaining the grounds at the property until instructed to remove the property from the program or when maintenance is no longer needed, as specified by the investor specifications for each loan type and/or client requirements.
Securing Services
This property preservation service authorizes MCS to perform required services based on the applicable investor guidelines and/or client requirements. For loan types with no applicable regulatory guidelines, the HUD guidelines will be followed. Services typically include changing an entry lock, locking all windows and doors, winterizing to the applicable specifications and maintaining the exterior grounds.
MCS will change the lock(s) at each property to the key code according to the regulatory requirements and/or client requirements. For loan types with no applicable regulatory guidelines, the HUD guidelines will be followed. No additional property preservation will be completed in conjunction with this work order type, unless otherwise specifically requested.
Snow Removal
Snow removal is completed on walkways and driveways as needed to provide safe access to a property and per local municipality requirements.
Winterization
This property preservation service authorizes MCS to winterize the plumbing at each property to prevent freeze damage, according to the investor requirements for each loan type.
Other Preservation Services
Discoloration Remediation
When discoloration is present at a property it is wiped down and cleaned per investor/insurer guidelines and client direction.
Eviction Services
MCS coordinates with local authorities to complete a lockout at a designated property. MCS follows instructions as dictated by local municipalities, law enforcement, investor/insurer guidelines and client requirements on the removal and storage/disposal of personals and debris.
Insurance Claim Repairs
MCS utilizes our network of licensed and insured contractors to complete settled insurance claim repairs for all perils including storm, theft, water, fire, etc. Repairs will be completed to code with necessary permitting addressed.
Pool Securing and Maintenance
MCS provides pool services that include the initial start-up of the pool and its operating systems, which may include draining, acid washing, treating, and refilling the pool. Ongoing pool maintenance services can be provided on a weekly basis to ensure that the pool is maintained in an appealing manner. Pools are secured via a locked gate or other means to discourage unauthorized persons from entering the area.
Relocation Assistance Management
MCS coordinates with the listing agent and client to facilitate the relocation assistance exchange. MCS inspects the property based upon the client’s specifications and instructions. If the property meets the client’s specifications, MCS will complete the relocation assistance exchange with the occupant(s) and secure the property.
Roof Repair/Replacement
Roof repair/replacement is completed when needed to prevent further damage to the existing structure. MCS adheres to regulatory guidelines and/or client requirements to complete repairs and protect the property.
Violation Resolution
MCS works with local code officers and municipalities to assist in the resolution and closure of outstanding violations at a property.
Steel Security Solutions
Our steel security solutions include A/C fortress, custom steel window screens and steel door security to protect and preserve your properties against unauthorized access while maintaining your property’s value.
7 Ways Mcs is Prepared to
Lead the Property Preservation Industry Forward
The Property Preservation industry is ready for innovation that drives efficiencies and improves processes. Discover the seven ways MCS is moving the industry forward with deep experience, dedication to service excellence and thoughtful technology-enabled solutions to serve our clients, vendors and communities in our latest guide.
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