Property Preservation Services
MCS works with servicers throughout the United States and its territories to ensure the properties they are responsible for are preserved and maintained in a manner that complies with the regulatory guidelines for the loan type as well as any code compliance legislation for the area. We work with our vendors to secure the property, remove any debris, conduct regular lawn maintenance and winterize when necessary. We share a common goal of getting a property into conveyance condition.
Standard Preservation Services
Conveyance Condition Management
MCS will ensure that all work required by the regulatory guidelines for each loan type is complete and that the property is in conveyance condition. If any work is needed to bring the property into conveyance condition and can be completed per the published investor guidelines, the services will be completed in conjunction with this work order. If the work cannot be completed per the published investor guidelines, an estimate will be provided to bring the property into conveyance condition.
This property preservation service authorizes MCS to remove interior, exterior and/or hazardous debris at each property based on client requirements and/or the investor specifications for each loan type.
MCS will perform the necessary lawn maintenance to maintain the property’s appearance, prevent further degradation to the grounds and relieve the property of any existing or potential violation of local ordinance. Lawn maintenance includes mowing the lawn, weeding, edge trimming, sweeping of all paved areas (sidewalks, driveways, patios, etc.) and removal of all lawn clippings, related cuttings and incidental debris. The disposal of all clippings and incidental debris is removed in compliance with jurisdictional requirements.
MCS also provides an automatic grass cut program, where we will maintain the grounds at the property according to the applicable investor guidelines for each loan type. We will continue maintaining the grounds at the property until instructed to remove the property from the program or when maintenance is no longer needed, as specified by the investor specifications for each loan type and/or client requirements.
This property preservation service authorizes MCS to perform required services based on the applicable investor guidelines and/or client requirements. For loan types with no applicable regulatory guidelines, the HUD guidelines will be followed. Services typically include changing an entry lock, locking all windows and doors, winterizing to the applicable specifications and maintaining the exterior grounds, when in season.
MCS will change the lock(s) at each property to the key code according to the regulatory requirements and/or client requirements. For loan types with no applicable regulatory guidelines, the HUD guidelines will be followed. No additional property preservation will be completed in conjunction with this work order type, unless otherwise specifically requested.
Snow removal will be completed on walkways and driveways as needed to provide safe access to a property and per local municipality requirements.
This property preservation service authorizes MCS to winterize the plumbing at each property to prevent freeze damage, according to the investor requirements for each loan type.
Other Preservation Services
When discoloration is present at a property it will be wiped down and cleaned per investor/insurer guidelines and client direction.
MCS will coordinate with local authorities to complete a lockout at a designated property. MCS will follow instructions as dictated by local municipalities, law enforcement, investor/insurer guidelines and client requirements on the removal and storage/disposal of personals and debris.
Insurance Claim Repairs
MCS will utilize our network of licensed and insured contractors to complete settled insurance claim repairs for all perils including storm, theft, water, fire, etc. Repairs will be completed to code with necessary permitting addressed.
Pool Securing and Maintenance
MCS provides pool services that include the initial start-up of the pool and its operating systems, which may include draining, acid washing, treating, and refilling the pool. Ongoing pool maintenance services can be provided on a weekly basis to ensure that the pool is maintained in an appealing manner to enhance marketability of the property. Pools will be secured via a locked gate or other means to discourage unauthorized persons from entering the pool area.
Relocation Assistance Management
MCS will coordinate with the listing agent and client to facilitate the relocation assistance exchange. MCS will inspect the property based upon the client’s specifications and instructions. If the property meets the client’s specifications, MCS will complete the relocation assistance exchange with the occupant(s) and secure the property.
Roof repair/replacement will be completed at a property as needed to prevent further damage to the existing structure. MCS will adhere to regulatory guidelines and/or client requirements to complete repairs and protect the property.
MCS will work with local code officers and municipalities to assist in the resolution and closure of outstanding violations at a property.