MCS HAS YOUR PROPERTIES COVERED

“Chain Store Maintenance has always been a trusted vendor for the many brands I have worked with throughout my career. In such a demanding industry, pricing, product sourcing and staffing can be challenging for many businesses. However, CSM has managed to keep amazing prices and quality service in this fluctuating market. Furthermore, communication exceeds expectation. We appreciate their support and look forward to growing our relationship.”

Tiffanie Jenkins,
Regional Facilities Manager – Northeast,
CEC Entertainment

“From day one, MCS has consistently provided our company with outstanding inspection services. Their hard-working team of professionals has delivered a high volume of inspection results, on time and often under tight deadlines. MCS has been instrumental to our successful entry into several new markets, while also maintaining exceptional quality. MCS has been honest, thoughtful and transparent in all of their transactions with us and that is why MCS is one of our most trusted partners.  We truly look forward to expanding our relationship with them.”

Jason P.,
Manager – Rehabs, Turns & Maintenance,
Leading SFR Owner/Operator

“The MCS team has been a joy to work with. From the start of the working relationship, MCS spent time understanding our specific portfolio needs, thoroughly discussing a plan of action for securing institutional maintenance coverage in areas that overlap while ensuring excellent communication. [With frequent scheduled calls by the MCS team, we are able to review monthly KPIs and discuss concerns. The MCS team also requests periodic evaluation of performance and provides surveys where our feedback can be voiced.] We look forward to continuing working with MCS as we expand our institutional presence.”

Taylor Cooper,
Institutional Operations Manager,
Pure Property Management

“MCS has provided a customer–centric mindset that has allowed our company to scale operations including deploying inspection services into new markets on minimal notice to aid our growth strategy and has improved our resident satisfaction levels. This track record of success resulted in expanding our relationship to include turns and renovations services. We have formulated a relationship based on open communication and trust. We are looking forward to growing our partnership with MCS.”

John M.,
SVP – Rehabs, Turns & Maintenance,
SFR Institutional Owner/Operator

“We’re constantly impressed by the new and innovative ways MCS comes up with to manage Property Preservation operations. The various strategies they’ve applied have further strengthened their already-stellar performance. Most importantly, MCS is simply a pleasure to work with: Making Communities Shine with an enthusiastic spirit and a smile! Their partnership is truly appreciated on a day-to-day basis.”

AVP,
Property Preservation and REO Mortgage Default Operations,
Large Mortgage Servicing Company

“MCS has been a very strong partner to work with since the beginning of our new relationship. We have been pleased with the professionalism, eagerness to be successful and always striving to be the top performer within their peer group. I look forward to continue watching our partnership grow.”

Vice President,
Property Preservation, Leading Mortgage Servicer

“MCS is an industry leader with a track record of providing steadfast field services for the mortgage servicing, loss draft and hazard claim community. MCS has the network, management and technology to provide custom and compliant solutions for customers. MCS is deeply entrenched in the policy and process of the mortgage industry and advocates for responsible regulations. Long-term relationships are the foundations laid for the innovation, growth and investment of MCS and their partners.”

Vice President – Post Sale Default Management,
National Mortgage Servicer