REO Property Services

The longer a property remains on the market, the more important REO property maintenance becomes. MCS works with our clients to provide the necessary REO property preservation and inspection services to help mitigate the risk of holding properties and reduce holding timelines.

Initial REO Services

Debris Removal

MCS will remove interior, exterior and/or hazardous debris at the property as authorized by the client’s specifications.

Janitorial Services

MCS provides janitorial services to bring each property to a marketable condition. The services include vacuuming of all carpets, mopping all non-carpeted floors, scrubbing all bowls and basins and wiping down all counter tops, cabinets and appliances. Janitorial services can be performed at the time of initial services and on a monthly recurring basis.

Lawn Maintenance

MCS will perform the necessary lawn maintenance to maintain the property’s appearance, prevent further degradation to the grounds and relieve the property of any existing or potential violations of local ordinances. Lawn maintenance includes mowing of the lawn, weeding, edge trimming, sweeping of all paved areas (sidewalks, driveways, patios, etc.) and removal of all lawn clippings, related cuttings and incidental debris. The disposal of all clippings and incidental debris is removed in compliance with jurisdictional requirements.

MCS also provides an automatic grass cut program, where we will maintain the grounds at the property according to the applicable client’s requirements. We will continue maintaining the grounds at the property until instructed to remove the property from the program or when maintenance is no longer required, as specified by the client’s specifications.

Securing Services

MCS will change the lock(s) and install a lock box at the property based on the key/lock box code according to the client’s specifications. In addition, all doors, windows, gates and other openings will be secured based on the client’s requirements.

Winterization

This REO property maintenance service authorizes MCS to winterize the plumbing at the property, to prevent freeze damage, according to the client’s requirements for the geographic region of the property.

Recurring

Janitorial Services

MCS provides janitorial services to bring each property to a marketable condition. The services include vacuuming of all carpets, mopping all non-carpeted floors, scrubbing all bowls and basins and wiping down all counter tops, cabinets and appliances. Janitorial services can be performed at the time of initial services and on a monthly recurring basis.

Lawn Maintenance

MCS will perform the necessary lawn maintenance to maintain the property’s appearance, prevent further degradation to the grounds and relieve the property of any existing or potential violations of local ordinances. Lawn maintenance includes mowing of the lawn, weeding, edge trimming, sweeping of all paved areas (sidewalks, driveways, patios, etc.) and removal of all lawn clippings, related cuttings and incidental debris. The disposal of all clippings and incidental debris is removed in compliance with jurisdictional requirements.

MCS also provides an automatic grass cut program, where we will maintain the grounds at the property according to the applicable client’s requirements. We will continue maintaining the grounds at the property until instructed to remove the property from the program or when maintenance is no longer required, as specified by the client’s specifications.

Snow Removal

Snow removal will be completed on walkways and driveways as needed to provide safe access to a property and per local municipality requirements.

Other REO Services

Discoloration Remediation

When discoloration is present at a property it will be wiped down and cleaned per investor/insurer guidelines and client direction.

Eviction Services

MCS will coordinate with local authorities to complete a lockout at a designated property. MCS will follow instructions as dictated by local municipalities, law enforcement, investor/insurer guidelines and client requirements on the removal and storage/disposal of personals and debris.

Insurance Claim Repairs

MCS will utilize our network of licensed and insured contractors to complete settled insurance claim repairs for all perils including storm, theft, water, fire, etc. Repairs will be completed to code with necessary permitting addressed.

Pool Securing and Maintenance

MCS provides pool services that include the initial start-up of the pool and its operating systems, which may include draining, acid washing, treating and refilling the pool. Ongoing pool maintenance services can be provided on a weekly basis to ensure that the pool is maintained in an appealing manner to enhance marketability of the property. Pools will be secured via a locked gate or other means to discourage unauthorized persons from entering the pool area.

Repair and Rehabilitation

MCS offers full-spectrum repair and rehabilitation of all REO properties. MCS strives to ensure that market-competitive materials and improvements are reflected in all aspects of the work. MCS will provide a cost-effective scope that enhances the marketability of each property in any given price range.

Roof Repair/Replacement

Roof repair/replacement will be completed at a property as needed to prevent further damage to the existing structure. MCS will adhere to regulatory guidelines and/or client requirements to complete repairs and protect the property.

Violation Resolution

MCS will work with local code officers and municipalities to assist in the resolution and closure of outstanding violations at a property.

Is Your Property Spring Ready?

Spring is here! Is your property ready? After the harsh winter, proper maintenance is vital to safeguard, maintain, and enhance the value of your property long-term. Use this checklist to ensure that your property is refreshed for spring.