REO Property Services

Mortgage Contracting Services will remove interior, exterior and/or hazardous debris from the property as authorized by the client’s specifications.

Mortgage Contracting Services provides janitorial services to bring each property to a marketable condition. The services include vacuuming carpets, mopping all non-carpeted floors, scrubbing all bowls and basins, and wiping down all counter tops, cabinets and appliances. Janitorial services can be performed at the time of initial services or on a monthly recurring basis.

Mortgage Contracting Services performs the necessary lawn maintenance to upkeep a property, prevent degradation to the grounds and relieve the property of any existing or potential violations of local ordinances. Services include mowing the lawn, weeding, edge trimming, sweeping paved areas (sidewalks, driveways, patios, etc.), and removal of all lawn clippings, related cuttings and incidental debris. The disposal of all clippings and incidental debris is removed in compliance with jurisdictional requirements.

Mortgage Contracting Services also provides an automatic grass cut program, where we maintain the grounds at the property according to the applicable client’s requirements. We continue maintaining the grounds at the property until instructed to remove the property from the program or when maintenance is no longer required, as specified by the client’s specifications.

Mortgage Contracting Services REO services include changing the lock(s) and installing a lock box at the property based on the key/lock box code according to the client’s specifications. In addition, all doors, windows, gates and other openings are secured based on the client’s requirements.

This REO property maintenance service authorizes Mortgage Contracting Services to winterize the plumbing at the property to prevent freeze damage, according to the client’s requirements for the property’s geographic region.

The primary purpose of this inspection is to determine if a property is currently occupied. The full names, contact phone numbers, rental information (if applicable), real estate agent or property manager information and the number of units will be provided, if it can be determined at the time of inspection. The property condition and any existing or potential conditions that could impact the value of the property will also be provided.

For homes that make it to REO, a renovation strategy can create greater returns and quicker sales. Renovations can range from cosmetic elements like painting and landscaping to remodeling a kitchen and replacing larger mechanical items.

Mortgage Contracting Services coordinates with local authorities to complete a lockout at a designated property. Mortgage Contracting Services follows instructions as dictated by local municipalities, law enforcement, investor/insurer guidelines and client requirements on the removal and storage/disposal of personal items and debris.

Mortgage Contracting Services facilitates all utility-related functions for each REO property serviced. We coordinate with local utility providers and municipalities to manage activation, ongoing service, and deactivation for each utility service required for each property. We review utility-related expenses and submit invoices, including related supporting documentation and fees, to the client for payment.

Mortgage Contracting Services provides pool services that include the initial start-up of the pool and its operating systems, which may include draining, acid washing, treating and refilling the pool. Ongoing pool maintenance services can be provided on a weekly basis to ensure that the pool is maintained in an appealing manner to enhance marketability of the property. Pools are secured via a locked gate or other means to discourage unauthorized persons from entering the pool area.

Roof repair/replacement is completed at a property to prevent further damage to the existing structure. Mortgage Contracting Services adheres to regulatory guidelines and/or client requirements to complete repairs and protect the property.