HousingWire recently spoke with MCS CEO, Caroline Reaves, about self-service technology, the shift to virtual events and how servicers can prepare for post-COVID success by improving processes today.

“Forward-thinking servicers are also partnering with their vendors, like MCS, to drive innovation through process improvement. That focus on process improvement today will set them up for success when moratoriums are lifted.”

Click here to view the full HousingWire interview.