A hurricane’s projected path shifts toward a market where you manage hundreds of properties. Which assets could be exposed? What work might help protect them before the storm arrives?
For mortgage servicers, those questions continue after an event, when teams need to assess conditions and organize follow-up. Connecting weather information to individual properties helps them determine where to start and how priorities may need to change.
MCS has launched the WARN (Weather Alert and Repair Notification Service) website to help teams act on those questions. WARN brings storm tracking and property risk monitoring into everyday mortgage servicing and default servicing work, using current and historical event data to guide attention. It monitors current assets in MCS360 that are receiving inspections or ongoing work orders.
See Where Attention Is Needed
WARN maps events alongside property locations so teams can see where their assets overlap with areas at risk. Coverage includes hurricanes, tornadoes, floods, hailstorms, windstorms, wildfires and earthquakes. Predictive hurricane path tracking also helps users monitor potential exposure as a storm approaches.
The level of geographic detail matters. A county-level disaster declaration can cover a broad area, while a detailed flood map or wildfire perimeter can help narrow the focus to specific properties.
After an event, those overlays help teams plan disaster inspections, while risk-based scoring helps them prioritize which monitored properties need closer review. Being within a mapped area doesn’t confirm damage. It gives teams a starting point, with higher-risk assets receiving greater attention as they organize follow-up.
Keep Risk Visible Between Events
The latest storm is only part of a property’s risk picture. Its location and history of exposure can also influence maintenance priorities and the questions raised during an assessment.
WARN identifies assets within MCS’s Major Risk Zones using factors such as location-based exposure, historical disasters, FEMA-declared areas and hurricane tracking information. This helps clients distinguish properties that warrant closer monitoring from those with fewer identified risks, so teams can focus their time and resources where they’re most needed.
Historical event data adds another reference alongside inspection findings, photos and maintenance records. When a concern surfaces, teams can review past events in the area and determine what warrants closer investigation. That ongoing awareness helps keep vulnerable properties in view between major storms.
Address Vulnerabilities Before Damage Grows
Knowing where a property may be exposed gives teams an opportunity to consider protective work ahead of a storm. Through WARN alerts and follow-up from MCS’s client services team, clients can review recommendations based on the property’s needs and the potential threat.
Those recommendations may include tree or limb removal, window boarding, roof repairs or additional securing measures. Identifying the need early helps teams evaluate the work and coordinate next steps within applicable approval requirements.
The same information can support repair reviews after an event. When a storm-related bid arrives, reviewers can compare event history with inspection dates, photos and the proposed scope of work. That comparison helps establish the sequence of events and identify where additional documentation may be needed.
MCS teams and clients can also draw on that context when considering reimbursement questions. Field findings and applicable requirements remain essential to determining how repairs and reimbursements proceed.
Make Portfolio Monitoring Part of the Workday
Clients can access the dedicated WARN website through single sign-on and review events by timeline and disaster type, helping them investigate a recent incident or look back at a market’s history. Longer-term plans include overlaying WARN data directly in the MCS360 portal.
For servicing leaders, the value is knowing where to direct attention across the assets WARN monitors. Risk-based prioritization helps teams focus inspections, maintenance reviews and protective work on properties with greater identified exposure, supporting MCS’s ongoing work to preserve assets and protect value.
By connecting those decisions to property-level information, WARN supports MCS’s ongoing work to preserve assets and protect value.
Contact Jason Myers and Mortgage Contracting Services to learn more about WARN and how it can support your portfolio monitoring and property preservation strategy.